In order to make sure that all parties are protected, we have policies in place that address your responsibilities as a customer, and our responsibilities as your content provider. These policies are addressed in our Revisions policy page, Frequently Asked Questions Policy Page, and other Policy pages. These pages may be changed from time to time, or we may add additional policy pages. We will inform customers by email if there are any changes.
As a customer you do not have to read our policy pages, and you may unsubscribe from email notifications. However, these actions do not release you from your obligation to comply with our policies, or from negative consequences resulting from your failure to comply. You are also bound by our policies whether you have read them or not.
Maintaining and Updating Contact Information
Without properly updated contact information, we are unable to reach you regarding important matters. This may include problems with your customer account, questions from your writer, requests for identity verification from your bank, problems with billing, information on discounts, and responses to your questions. Please be sure that we always have a good Name, address, phone number, and email address. We are not responsible for any loss of quality, lateness, or delays if we cannot contact you.
It is your responsibility to provide us with clear instructions when you place an order. It is also your responsibility to respond promptly to any questions about your instructions. As your writing service, we believe it is our responsibility to follow your instructions to the letter. Here is some information that is often helpful to our writers:
- Then length of your paper
- Instructions on font type, size, and spacing.
- The citation style
- The voice to be used
- Any opinions to be expressed or conclusions the writer should draw.
- Online Resources
You are free to modify your instructions, but please understand that delays may result.
We will perform revisions if you are not satisfied. The details of this are covered in detail on our revisions policy webpage.
Most of our customers use credit or debit cards to pay for their orders. However, we also accept PayPal and online Checks.
Writing for Your Academic Level
It is very important that we have truthful information on the academic level of your paper. We use this information to determine pricing, and to select the best writer for your paper.
We must insist that payment is received before we begin working. If there are any changes to your instructions of requirements that result in a change in pricing, we must also ask that any new balance be paid in full before your paper can be downloaded or reviewed.
Originality and Integrity
Ghost Professors is proud to guarantee that every document that is provided to our customers is completely original. If any content is ever found to be plagiarized, the customer will receive an immediate refund of all funds. An originality report will be provided if it is requested for every document. We do not trade or resell papers from our archives or any other sources.
Enjoying our Website
Please enable cookies from our website. It will make using our website much easier, and it will guarantee full functionality. If you are unsure how to do this, our customer service representatives can help.
We do our due diligence in making sure that our servers and website are available all of the time. However, if there are technical difficulties that cause problems, these are out of our control, and we won’t be held responsible.
Legal use of Ghost Professors
If customers are uncertain whether or not their use of our products and services are legal, it is their responsibility to verify legality for themselves. We cannot provide this guarantee for them.
If we find that our products or services have been used illegally, we are obligated to pass that information on to the appropriate authorities.
Your Rights to our Products
We provide documents solely for the purpose of educating our customers. We are not responsible for factual errors, or the veracity of any claims. If you purchase a document from us, please remember that it is for personal use. You may not sell any documents or allow others to use that document as their own. After you accept and download a document Ghost Professors relinquishes all ownership rights to that product. At this point, we are not liable for any negative impact.
Order cancellation requests will always be honored. However, we cannot guarantee that any refund or credit will be given. This is determined on each individual case.
We want to do everything we can to comply with deadlines. However, as a customer there are also steps you need to take. Please make sure your contact information is accurate. Please respond promptly to our messages. Please give us complete instructions. Finally, please make sure that all payments are made on time.
We apologize but we are not able to provide a credit or refund if customers do not meet their obligations.
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